How do I manage no-shows?

Answer

Take money up-front, allow customers to pay for their booking, and then refund them if they cancel.

Jammed offers online payment at the time of booking. This means that you can take money up-front, allow customers to pay for their booking, and then refund them later if they cancel. This will prevent customer no-shows as they have already paid, and acts as a reminder to remind customers to attend