# Is our data safe and secure?

Answer

Jammed uses industry standard techniques, cyptography and best practices to ensure your data, and the data of your customers is as secure as possible.

Read our full data protection policy on our main website (opens new window).

# Protection on our servers

Our host Digital Ocean is a world-leader in web application hosting, and has state-of-the-art intrusion and compromise detection systems. All of the systems we control run on Digital Ocean. Only the director of Jammed Bookings has access, so further prevent unauthorised access.

The physical server hardware for Digital Ocean is housed in a secure datacentre in London, UK, and is protected by a firewall and a security team.

# Protection of payments

We use PCI compliant payment processors Stripe and Square for encrypting and processing credit card payments on Jammed. All Jammed invoices are processed by Stripe.

Follow this link to read more about Digital Oceans's security policies (opens new window)

# Protecting privacy

Read our full privacy protection policy on our main website (opens new window).

# Disaster recovery and backups

We backup your data every 24 hours, so no more than this will ever be lost if we suffer an unrecoverable failure within our platform.

These backups are encrypted and kept within the EU in a different physical location from our main application servers.

Last changed: 4/20/2024, 9:37:14 AM
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